Work Experience

Experience: Experience

Regional Manager
Utility Partners of America

April 2019 - April 2020

Led the Southeast US Operations team consisting of 4 Area Managers and 40 hourly employees in NC, SC, GA, and FL.
Utilized Excel and Tableau to analyze business and sales trends to maximize route efficiency to develop reports and data models, assisting direct report local managers in maximizing the team's potential.
Reimagined the management structure eliminating and realigning positions, reducing overall payroll expenses by roughly 10%.
Managed logistics for route servicing across the Southeast

August 2016 - April 2019

Transitioned team through acquisition, providing transparent communication on process and changes.
Reorganized field support team to better service route drivers, reducing the time between issues from initial report to resolution; consistently met or exceeded sales goals equating $4 Million in annual sales.
Adjusted inventory forecasts and product orders, allowing the team to use up the existing product while mixing with some new product, reducing overall inventory from 3 to 4-month supply to 1-month supply reducing waste.
Fielded and engaged inquiries and concerns from new and long-lasting clients to ensure satisfaction rates of services; identified and solved complex problems impacting client’s services and products.
Analyzed historical sales data to create service schedules, maximizing asset profits while minimizing labor costs.
Delivered on the job training to new and current personnel, driving a culture of customer service continuity.

December 2015 - August 2016

Managed all operations, including marketing, forecasting, and profit and loss analysis for location, doubling sales volume to approximately $100,000 per year.
Scheduled repairs and maintenance on equipment, vehicles, and facilities totaling $100,000 to ensure standards of safety, efficiency, and quality.
Enhanced operational performance by developing effective business development strategies, systems, and procedures, including delivery route optimization, dynamic employee scheduling, and improving access to supplies and equipment.
Boosted customer base, acquiring new customers by identifying needs to deliver relevant products across new markets.

February 2007 - December 2015

Oversaw weekly scheduling of 50 seasonal employees, utilizing data trends to maximize staffing efficiency.
Compiled industry data to make informed purchasing decisions; purchased $200,000 in inventory annually.
Optimized inventory, by generating forecasts through an analysis of the prior seasons' sales data.

Coordinated the operation of 27 corporate owned attractions.
Organized the startup of a 7,000 square foot redemption arcade.
Used sales trends and industry data to develop capital purchase plans.
Developed new floorplans and redemption plans for Ripley's Super Fun Zone arcades.

February 2006 - August 2006

June 1999 - February 2006